Privacy Policy - AmbeMart

Last updated: October 18, 2025

This Privacy Policy describes how Swad Ghar Ka, operating as AmbeMart ("we," "us," or "our"), collects, uses, and discloses your personal information when you use our website (ambemart.nl) and services.

1. Information We Collect

We collect personal information that you provide to us directly when you place an order or contact us. This includes:

Contact Information: Your name, email address, phone number.
Delivery Information: Your delivery address, including street, house number, postcode, and city.
Order Information: Details about the products you order.
Communication Preferences: Such as whether you opt-in for WhatsApp updates.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Process Your Orders: To prepare your order details, communicate with you via WhatsApp for order confirmation and payment, and arrange delivery.
To Provide Customer Support: To respond to your inquiries submitted via our contact form or other channels.
To Improve Our Services: To understand how customers use our website and identify areas for improvement (using aggregated, non-identifiable data where possible).
To Comply with Legal Obligations: To meet requirements under Dutch law (e.g., for bookkeeping).

3. How We Share Your Information

We do not sell your personal information. We only share it in the following limited circumstances:

With Service Providers: We use Formspree to process contact form submissions. Formspree has its own privacy policy regarding the data it handles.
For Legal Reasons: If required by law, court order, or governmental regulation.

Your order details (including name, address, phone number, and items) will be transmitted via WhatsApp when you initiate the order submission. WhatsApp's handling of this data is subject to their own privacy policy.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including processing your order, providing customer support, and complying with our legal obligations (e.g., retaining invoice data for tax purposes).

5. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data:

Right to Access: You can request a copy of the personal information we hold about you.
Right to Rectification: You can request correction of inaccurate information.
Right to Erasure ('Right to be Forgotten'): You can request deletion of your personal information, subject to legal limitations.
Right to Restrict Processing: You can request that we limit how we use your data.
Right to Data Portability: You can request your data in a structured, commonly used format.
Right to Object: You can object to certain types of processing.

To exercise any of these rights, please contact us using the contact form on our website.

6. Security

We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, no internet transmission is completely secure.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us via the contact form on our website.

Swad Ghar Ka (trading as AmbeMart)